When rolling out a new program, for example, new compliance guidelines, organizational development and project management offices understand that online training is critical to a major project’s success. ELearning has evolved to provide advanced options such as simulators and gamification to make education more engaging, less expensive and even less intrusive than traditional face-to-face training methods. In the healthcare space, there are a variety of off-the-shelf eLearning options available in the marketplace. However, in some situations, prebuilt courseware is not available or cannot fully meet the educational needs of the project at hand. How do you decide whether eLearning solutions that are custom built, off-the-shelf or some combination of the two are most appropriate for your needs?